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  Microsoft Store. Jul 12,  · Open the Microsoft Store. Click on your Profile Picture in the top-right corner, and then select your account. A pop-up window will open, click on the Sign Out link. Once signed out, Sign In to your account again. Now try to download any app from the store, if you’re lucky, the download will start ted Reading Time: 2 mins. Jan 09,  · 1. Try Wsreset: First see if Windows Store Reset works. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it. Aug 29,  · I recently purchased an MS Surface Book and cannot download anything from the MS Store. This came about after MS did a Win 10 upgrade from to When I click on “Get The App” it opens a splash screen showing . Hi William. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. I'll give you everything possible to repair the store. Even if you've tried a step please do it over in this sequence. If any steps cannot be performed then report it .    

 

Cannot download anything from Windows 10 Store - Microsoft Community.Restore your Microsoft Store’s cache



   

I'm on Windows 10 and have tried downloading numerous apps in the Microsoft Store: games both paid and free , Facebook, etc. Nothing will download at all. It gets to "Acquiring license" and then gives me the access denied error code on every app.

I have tried so many Microsoft Store fixes over the passed 5 hours and nothing has worked. Ive ran the command prompts suggested, including powershell. I've "Reset" Microsoft Store, signed out and back in, rebooted the computer I am at a total loss for what the problem is.

I even called Microsoft support and they could not help me. Anyone have any ideas? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Open Settings again and click on Storage. This is where you can change your default download location, often C: drive, to a different drive.

You can troubleshoot a lot of built-in features and apps. This will also help with the store itself, as it is also an app. Follow on-screen instructions after this.

You can also Find and fix network problems if you are facing it, using troubleshoot. Another troubleshoot you should run is Windows Update which is closely related with Microsoft Store.

Search for Find and fix problems with Windows Update. Run an antivirus scan to make sure that your computer is not infected. It can not only steal your data but also break apps and system settings. Click on Run as administrator to run this command. Click Yes if you are asked to give admin rights. You will see the Command Prompt launch briefly. This will clear Microsoft Store cache. You may have to sign back in. Do it and see if it fixes Microsoft Store not downloading apps or games error.

It is not required but I would recommend a reboot at this point. Check if app or games download are still pending or stuck in Microsoft Store. There may be an app conflict which is responsible for Microsoft Store not downloading apps or games.

Try both these methods to see if you can find the culprit. Enter the command below to re-register Microsoft Store on your computer. This can solve a lot of problems associated with the app. Go back to the Services windows and restart the Windows Update service. Just like you stopped it. Try downloading that app or game from Microsoft Store again.

Hi William. I'll give you everything possible to repair the store. Even if you've tried a step please do it over in this sequence. After it resets, restart PC. Press the Delete button. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account because of the serious and persistent problem with corrupted accounts.

Then continue with the other steps to go over your install most thoroughly. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.



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